This Privacy Policy explains how Partnerships ("Partnerships", "we", "us") collects, uses and protects information in connection with partnerships.ai and the Partnerships partner relationship management service. By using our website or service, you agree to the practices described here.
Information we collect
We aim to collect only what we need to run the service and improve it.
- Account information. When you sign up or contact us, we collect details such as your name, work email and company so we can create your account and communicate with you.
- Partner program data. For customers, Partnerships processes the data you choose to add or connect, such as your product description, your partner list, pipeline notes, outreach drafts you approve, and referral and co-sell records. We use this data only to run the service for your company.
- Public company and program signals. To surface partner matches, the service reads public company, program and market signals, the kind of information available to anyone researching potential partners. Partnerships is a discovery tool, not a personal-data database.
- Usage analytics. We collect aggregate, technical information about how the website and product are used, such as pages viewed, features used and general device and browser data, to keep the service reliable and improve it.
How we use information
- To provide, operate and secure the Partnerships service.
- To surface partner matches with transparent fit scores, draft outreach for your approval, onboard partners and track referral and co-sell revenue. These outputs are tools to help your team decide, and we make no guarantee of a set number of partners or amount of revenue.
- To respond to your messages and provide support.
- To monitor reliability, prevent abuse and improve features.
- To send service and account communications relevant to your use.
We never sell or train external models on your data
We do not sell your data, and we do not use your partner, pipeline or outreach data to train shared or general-purpose AI models. Your data is used to run the service for your company, and for nothing else.
You own and can export your partner list
Your partner list and relationships belong to your company. You can export them at any time. There is no marketplace standing between you and your partners, and pricing is flat with no cut of partner revenue, so nothing locks your data in.
Outreach and your responsibilities
The service drafts outreach for a person on your team to review, edit and approve. Partnerships never sends messages on its own. You remain responsible for the content of your outreach and for complying with applicable anti-spam and communication laws.
Data security
We protect data in transit and at rest using strong, industry-standard encryption. We apply the principle of least privilege to internal access, use role-based access controls, log access to sensitive data, and maintain administrative, technical and organizational safeguards designed to protect your information. No method of transmission or storage is perfectly secure, but we work continuously to maintain a high standard of protection.
Cookies and analytics
Our website uses cookies and similar technologies to keep the site working, remember preferences and measure aggregate usage. You can control cookies through your browser settings. Disabling some cookies may affect how parts of the site function.
Sub-processors
We rely on a small set of trusted service providers to operate Partnerships, such as cloud hosting, data storage and email delivery. These providers act on our behalf under appropriate confidentiality and data-protection terms, and only to the extent needed to provide the service.
Data retention
We retain account and partner program information for as long as your company uses the service or as needed to provide it. When you close your account or ask us to delete data, we remove or anonymize it within a reasonable period, except where we must keep certain records to meet legal or security obligations.
Sharing of information
We do not sell your personal or company information. We share information only with the service providers described above under appropriate terms, or where required by law. We may also share information to protect the rights, safety and security of Partnerships, our customers and the public.
Your rights
Depending on your location, you may have rights to access, correct, export or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at team@partnerships.ai and we will respond in line with applicable law.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Your continued use of the service after an update means you accept the revised policy.
Contact us
Questions about this policy or your information? Email us at team@partnerships.ai. Partnerships operates partnerships.ai.